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Privacy Policy

Clouds shift their shape, yet quietly reveal the path they take. Hachikumo, Inc. (“the Company”) extends the same care and clarity to any information entrusted to it. This Policy sets out how the Company handles personal information collected through the website hachikumo.co.jp (the “Site”).

1. Information Collected

Through the contact form on the Site, the Company collects the following information:

  • Name
  • Email address
  • Company or organization name (optional)
  • Subject
  • Message content

In addition, for the purpose of preventing fraudulent use, the IP address and user agent associated with each submission are recorded automatically.

2. Purpose of Use

The information collected is used solely for the following purposes:

  • To respond to inquiries and provide necessary communication
  • To prevent fraudulent or unauthorized submissions

The information will not be used for any purpose beyond those stated above.

3. Storage and Security

Information collected is stored on Google Cloud (Firebase / Firestore) under access-controlled conditions. Access is limited to what is necessary for business purposes, and appropriate security measures are maintained.

4. Disclosure to Third Parties

The Company does not disclose collected information to third parties without the individual’s consent, except where required by law.

5. Use of External Services

The Site makes use of the following external services.

Google Analytics 4 (via Google Tag Manager)

The Site uses Google Analytics 4 to analyze site usage. This involves the use of cookies and similar technologies, and the resulting information is transmitted to and handled by Google in accordance with its own policies. The information collected does not identify individuals. Users may opt out of data collection by installing the Google Analytics Opt-out Browser Add-on.

Google reCAPTCHA

The Site uses Google reCAPTCHA on its contact form to prevent fraudulent submissions. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

6. Requests for Disclosure, Correction, or Deletion

Individuals may request disclosure, correction, or deletion of their personal information. Upon verification of identity, the Company will respond within a reasonable scope in accordance with applicable law. Requests should be directed to the contact below.

7. Revisions

This Policy may be revised as necessary. Any revision will be published on this page.

8. Contact

Hachikumo, Inc.
402, Dai-2 Kyoto Building, 227 Daikoku-cho, Aburanokoji Higashi-iru, Shichijo-dori, Shimogyo-ku, Kyoto-shi, Kyoto 600-8223 Japan
Email: corporate@hachikumo.co.jp

Effective Date: July 22, 2026